2008 Woodie Awards
EMBRACE YOUR BUSINESS ETIQUETTE
SLLD's Etiquette and Protocol Certification Series
By Maurice Fraction
Issue date: 10/29/07 Section: Campus News
The Office of Student Life and Leadership Development (SLLD) has done it again! They have given Kean students another program to enhance our career advancement. On Friday October 19 at 12:30 p.m. SLLD held an Etiquette and Protocol Certification training class in the Greek Lounge of the University Center. The program was designed for the Student Employee Education and Development Series (S.E.E.D.S). Beverly Desch, SLLD Associate Director says, "Some students lack all the necessary social skills to succeed in a business setting." Beverly said the idea of having the program arose when she met with a student who had a 4.0 grade point average and a Co-Curricular Transcript two pages long, but she could not shake a hand. The workshops are a part of a three class series. The first lesson was on Entrances and Mingling.
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The class was given by the lovely Faith West Gorman, Etiquette & Protocol Specialist, who received certification by the impressive Protocol School of Washington. The class is a certification series teaching its participants "the polish of a knowledgeable, world class executive" and they will also "develop professional skills that will make you attractive to employers." Etiquette "is flexible" while "protocol is stringent." Protocol is a set of rules that don't change while etiquette is flexible pending on the atmosphere. There is a different etiquette for business, social, or intimate settings.
The first lesson in the program was eye contact. Eye contact shows the other person you are listening. It focuses attention on the individual and makes him or her feel important while you look in control. When meeting an employer, co worker, or any professional on a business level, make sure your eye contact is professional. Always look at the eye brows or forehead. It shows respect and says "I mean business." Looking into their eyes, lips, or nose are points you focus on in a social setting. And staring at someone's lips or chin shows intimacy, so be sure to avoid that area when its business at hand.
Click here to view this slideshow
The class was given by the lovely Faith West Gorman, Etiquette & Protocol Specialist, who received certification by the impressive Protocol School of Washington. The class is a certification series teaching its participants "the polish of a knowledgeable, world class executive" and they will also "develop professional skills that will make you attractive to employers." Etiquette "is flexible" while "protocol is stringent." Protocol is a set of rules that don't change while etiquette is flexible pending on the atmosphere. There is a different etiquette for business, social, or intimate settings.
The first lesson in the program was eye contact. Eye contact shows the other person you are listening. It focuses attention on the individual and makes him or her feel important while you look in control. When meeting an employer, co worker, or any professional on a business level, make sure your eye contact is professional. Always look at the eye brows or forehead. It shows respect and says "I mean business." Looking into their eyes, lips, or nose are points you focus on in a social setting. And staring at someone's lips or chin shows intimacy, so be sure to avoid that area when its business at hand.