One Stop is at Kean University to help both newly accepted and returning students navigate their collegiate experience. They offer an abundance of resources and help pertaining to information on registration, enrollment and more.
They are located on the first floor of the Center for Academic Success (CAS) building, however they have transitioned to offer their services virtually. This is to benefit students that are no longer on campus and help keep the Kean community safe. To do so, One Stop now uses Qless, which is a new online queuing system. Through this, students can now wait online rather than in person.
Students can join the virtual line for One Stop by using the virtual queue or by scanning their QR code. Once one has joined, they will be asked if they prefer a call back or a video conference.
For the call back, the user will receive a phone call from a student service representative once they have reached the front of the line. For a video conference, the user will receive an email to the address they have provided when they joined the queue. This email will contain a link to a Google Meet. Once the user is at the front of the line and in the Google meet, a student service representative will join to help.
During these phone calls or video conferences, students will be guided to the help that they need. Also, students will receive text messages that will alert them throughout their wait and tell them their status in line. For more information on Qless, be sure to visit the One Stop Kean webpage.
Students can join the Qless virtual line during the One Stop business hours. They are as follows:
Monday-Thursday: 9:00 a.m. to 7:00 p.m.
Friday: 9:00 a.m. to 5:00 p.m.
Saturday: 10:00 a.m. to 1:00 p.m.
One Stop can help students in a multitude of ways. For example, they have a variety of forms and policies that students may need to fill out ranging from course withdraws, major/minor status change, transfer of credit and many more. They also have information on enrollment verification and the academic calendar.
Additionally, they have curriculum sheets and four-year plans, which can help students determine what classes to take. Students that are thinking about changing their major can also utilize these sheets. Prospective students can also look through these to determine their major and see what classes they would like to take once they begin their time at Kean.
One Stop has a lot of information to help students at Kean University. To learn more about their services and what they offer, be sure to visit their Kean Webpage, call them at (908) 73-REGME or contact them via email at regme@kean.edu.
